What is Ledger® Live App?
Ledger® Live is the official companion application for Ledger® hardware wallets. Available as a desktop client (Windows/macOS/Linux) and mobile app (iOS/Android), it lets you manage accounts, send and receive cryptocurrencies, install device apps, check portfolio values and update firmware — all while keeping private keys on your Ledger® device.
Download & Install
Obtain Ledger® Live only from the official source. Choose Ledger® Live Desktop for full device management or the Ledger® Live App for on-the-go access. After download, follow the installer prompts and pair your Ledger® hardware when requested.
Ledger® Live Login & First Use
Ledger® Live itself does not store private keys — login is often a local PIN or OS account control. To access accounts you must connect your Ledger® device and confirm actions on its screen. For mobile pairing use Bluetooth (if supported) or cable. Always confirm the device's unique address on the device screen before sending funds.
Troubleshooting: Common Login & Connection Issues
- Ledger Login not working: Ensure firmware and Ledger® Live are up to date. Reboot device and computer, then reconnect via cable or Bluetooth.
- Error Connecting Ledger Account: Try a different USB port or cable. Disable interfering software (VPNs, endpoint protection). On macOS, allow Ledger® Live permissions in Security & Privacy.
- Ledger Live App not Working: Clear application cache, reinstall Ledger® Live, and re-pair your device. Check for OS updates and compatible drivers.
- Can't verify Ledger Wallet: Always verify the receiving address on your physical device screen. If the device display is unresponsive, avoid transacting until you restore or replace it.
Unable to Ledger® Trezor
Ledger® devices and Trezor are separate hardware wallets with distinct firmware. You cannot directly use a Ledger® device as a Trezor or vice versa. If migrating between brands, export public addresses or recover using your recovery phrase into the new device following each vendor's migration guidance.
Account Recovery & 2FA Reset
If you lose your device, recover accounts using your 24-word recovery phrase on a compatible Ledger® or supported recovery tool. Ledger® does not provide 2FA for seed phrases — any 2FA tied to third-party services must be reset through those services. Never share your recovery phrase with anyone.